Where to Replace Genuine Surface Keyboards in Ho Chi Minh City?

When your Surface device’s keyboard starts acting up, it can significantly impact your productivity and user experience. At Surfacehcm, we understand the importance of a fully functional keyboard for your Surface device. This guide will walk you through the signs that indicate a need for keyboard replacement, our premium service offerings, and the best practices for maintaining your new keyboard.

surface keyboard replacement

Signs of needing keyboard replacement

Recognizing when your Surface keyboard needs replacement is crucial for maintaining optimal device performance. Here are 5 key indicators to watch for:

  • Unresponsive keys: One or more keys fail to register when pressed
  • Sticky keys: Keys remain “pressed” even after release
  • Inconsistent key behavior: Keys work intermittently or require excessive force
  • Physical damage: Visible wear, torn keycaps, or liquid damage
  • Ghost typing: The keyboard inputs characters without being touched

If you’re experiencing any of these issues, it’s time to consider a professional keyboard replacement service. Attempting DIY repairs on Surface devices can often lead to further complications due to their compact and intricate design.

Signs your surface keyboard needs to be replaced
5 key indicators that your Surface keyboard needs replacements.

Prestigious keyboard service in Ho Chi Minh

At Surfacehcm, we offer comprehensive keyboard replacement services for all Surface models. Our expert technicians are trained to diagnose and resolve a wide range of keyboard issues, from simple key replacements to full keyboard assembly swaps. We use only genuine Microsoft parts to ensure optimal performance and maintain your device’s warranty status.

Our service includes:

  • Thorough diagnosis of keyboard issues
  • Replacement of faulty components or entire keyboard assembly
  • System testing to ensure proper functionality
  • Cleaning and optimization of related components

By choosing Surfacehcm, you’re opting for a service that combines technical expertise with a deep understanding of Microsoft Surface products.

Surface keyboard replacement service
At Surfacehcm, we offer comprehensive keyboard replacement services for all Surface models.

Service price list for keyboard replacement

To provide transparency and help you plan your repair, here’s our current price list for Surface keyboard replacement services:

Product/Model Keyboard Status Service Price (VND) Warranty
Surface Pro 7 Non-functional Full replacement Contact 3 months
Surface Laptop 3 Partial damage Key replacement Contact 3 months
Surface Book 2 Liquid damage Full replacement + cleaning Contact 3 months
Surface Go Non-responsive Full replacement Contact 3 months

Note: All prices include VAT. Actual costs may vary based on the specific condition of your device and any additional required services.

Procedure for Replacing Keyboard

At Surfacehcm, we follow a meticulous 5-step process to ensure your Surface device receives the best care:

Step 1: Initial Assessment

  • Our technicians perform a comprehensive diagnostic to identify all issues
  • We provide a detailed report and cost estimate for your approval

Step 2: Disassembly

  • The device is carefully disassembled using specialized tools
  • All components are inspected for additional damage or wear

Step 3: Keyboard Replacement

  • The faulty keyboard is removed and replaced with a genuine Microsoft part
  • Any damaged connectors or related components are also replaced

Step 4: Reassembly and Testing

  • The device is reassembled with precision
  • Extensive testing is performed to ensure all functions work correctly

Step 5: Final Quality Check

  • A senior technician performs a final inspection
  • The device is cleaned and prepared for return to the customer

Throughout this process, we maintain strict electrostatic discharge (ESD) protocols to protect your device’s sensitive components.

Surface keyboard replacement process
At Surfacehcm, we follow a meticulous process to ensure your Surface device receives the best care.

Professional, reputable keyboard repair at Surfacehcm

At Surfacehcm, we pride ourselves on providing swift, reliable service. Most keyboard replacements are completed within 24-48 hours, minimizing downtime for our clients.

As an authorized Microsoft service provider, we have direct access to genuine parts and the latest repair techniques. This ensures that your Surface device maintains its warranty and performs to Microsoft’s exacting standards.

Our service highlights include:

  • Transparent repair process: Customers are kept informed at every stage
  • Integrity commitment: We never exchange or substitute components without approval
  • Genuine parts: All replacement parts are authentic Microsoft products with clear origin
  • Comprehensive warranty: Our work is backed by a robust warranty policy

Customer satisfaction is at the heart of our service philosophy. We regularly receive positive feedback from clients who appreciate our attention to detail and professional approach.

Surface keyboard repair at surfacehcm
Professional, reputable keyboard repair at Surfacehcm.

Frequently Asked Questions (FAQ)

How to clean my keyboard?

Proper maintenance can extend the life of your Surface keyboard. Here’s a quick guide:

  • Power off the device and unplug it
  • Use compressed air to remove loose debris
  • Gently clean between keys with a slightly damp microfiber cloth
  • For stubborn dirt, use a cotton swab lightly moistened with isopropyl alcohol
  • Allow the keyboard to dry completely before use

For a deep clean, consider our professional cleaning service at Surfacehcm.

How to use the keyboard properly after changing?

To ensure longevity of your new keyboard:

  • Avoid eating or drinking near your device
  • Use a light touch when typing to prevent wear
  • Keep your device in a protective case when not in use
  • Update your device’s firmware regularly to ensure optimal keyboard performance

When you encounter keyboard issues with your Surface device, prompt professional attention is crucial. At Surfacehcm, we offer expert repair services that prioritize quality, speed, and customer satisfaction. Don’t let keyboard problems hinder your productivity – reach out to Surfacehcm for all your Surface device needs. For more information or to schedule a repair, contact Surfacehcm at:

  • Surfacehcm Address: 339/2C Le Van Sy, Ward 13, District 3, HCMC, Vietnam
  • Phone: 0932938980
  • Email: surfacehcm.vn@gmail.com
  • Website: https://surfacehcm.vn/
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